FAQ
Good to know
Questions, answered.
How do digital downloads work?
Right after checkout you'll get a download link on the confirmation page and by email. Print at home or at a print shop. Most planners come in US Letter and A4.
Can I edit the printables?
Fillable files say so in the description. Everything else is designed to print and write on by hand.
How long do made-to-order items take?
Production takes 2–7 business days, then shipping in the US takes 3–8 business days. You'll get tracking by email.
Where are your books sold?
The Rooted & Refined Editions (Rise, The Board, The Holiday Table and Gather) are here in paperback and hardcover, and on Amazon in paperback, hardcover and Kindle. See all four in Books.
Can I return an item?
Digital files are final sale. Made-to-order items are replaced or refunded if they arrive damaged, defective or incorrect. See our return policy.
Do you use AI?
Yes, thoughtfully. Some designs and images are created with the help of digital and AI tools, then curated and finished by us. In the books, recipes are developed with AI assistance, and our signature recipes are kitchen-tested by Rooted & Refined.
What is the Rooted & Refined App?
Our Home & Lifestyle Concierge. Meals, hosting, gifts, travel and the weekly routine, gathered in one calm place. Say what you're planning, and it becomes a clear plan with the list, the timeline and the next step, remembered for next time. Assisted by Jane, and coming soon to the App Store at rootedrefined.app.
Life. Beautifully handled.
Still have a question?
Email help@rootedrefined.app. We usually reply within one business day.